Carrefour develops the leadership of its Directors

Background and objectives of the mission

Carrefour is a French large-scale food retail group that has been a pioneer in the sector for over 60 years. The Group employs more than 300,000 people around the world.
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Historically divided into several legal entities (Head Offices, hypermarkets, etc.), Talent training and development programs followed this division. Recently, the Group wanted align these various programs in order to offer a common training base for all entities. In particular to create even more links between employees from these different entities.
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To this end, Carrefour launched several Talent Development Programs in 2020:

• The “D Booster” program for Directors — the one we are talking about in this case study
• The “Cadre Booster” program for Head Office Managers
• The “Carrefour Elles” program for female talent
• The School of Leaders for store employees.
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The “D Booster” program is based on 3 main objectives:

• Enabling participants to get to know each other better: identify their strengths and areas for improvement
• Give them the keys to better understand the environment in which they operate: sector, market trends, etc...
• Better interact and collaborate better with their teams through this better knowledge of themselves

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Program terms and conditions

Starting base
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Sessions provided by ESCP
Inspiring conferences
Meetings with the Executives
Site visits
Sophrology...

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Co-development
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Co-development sessions led by Click & Coach coaches. The objective is to stimulate the collective intelligence of Talents in order to make them progress together.

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Remote coaching sessions
The sessions take place on the Click & Coach remote coaching platform
There are no predefined coaching themes, Talents are free to choose